Symantec Endpoint Protection virus definition folder consumes a large amount of disk space

Mustafa Kaşıkcı December 30, 2012 0 Comments

Definition klasörü çok büyük ise aşağıdaki çözümü uygulayabilirsiniz;

C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\VirusDefs

 

Cause

 

Virus definitions may be corrupted.

 

Solution

 

WARNING: Do not clear the VirusDefs folder if LiveUpdate Administrator (LUA) 2.1 is installed. This will cause LUA to report that engine updates are corrupt until the next set of engine updates is released.

To solve this issue, follow these steps:

• Stop the Symantec Management Client service by following these directions:
  
  • Go to Start > Run
    
  • Type smc –stop
    
  • Click OK.
    
• Stop the Symantec Endpoint Protection service in services by following these directions:
  
  • Go to Start > Run
    
  • Type services.msc
    
  • Right-click on Symantec Endpoint Protection service and select Stop.
    
• Navigate to <local drive>:\Program Files\Common Files\Symantec Shared\Virusdefs
  
  • Delete any numbered folders
    
  • Delete all files and folders with a “.tmp” extension
    
• Install a new set of definitions manually using the Intelligent Updater (as explained in How to update definitions for Symantec Endpoint Protection 11.0 using the Intelligent Updater)
  
• Restart the Symantec Endpoint Protection Service in services
  
• Restart the Symantec Management Client service
  
  • Go to Start > Run
    
  • Type smc –start
    
  • Click OK